This page summarizes how Core Selective Evaluation Process ("C-SEP", "we", "us", "our") uses personal data collected from you. It is important that you understand which data We collect while you use Our Services and how We manage that data. The privacy of visitors to Our website and users of Our services is very important to Us, and We are committed to safeguarding it. When you first access Our website, you are asked to consent to Our use of cookies/policy in accordance with the terms explained herein.
Should you have any question regarding the data We collect and/or how We manage and use it, please contact Us via the Webform on the Home Page, or you may email Us directly at contact@csep.online.
C-SEP provides training, assessment, and related resources/services (referreed to broadly as Our "Services"), specializing in general education, SLD identification, and Special Needs support. We provide a range of Services directly to individuals (e.g., Teachers, Diagnosticians, Speech and Language Pathologists, etc.) and institutions alike (including public and private schools, universities, and districts). We are likewise certified and practicing SLD evaluators and higher-ed instructors, and therefore sometimes work directly with parents and students in an assessment/educational capacity.
When you interact with Us (e.g., via email), and/or express interest in attending or purchasing a product or service on offer, We collect your personal data. The data collected is strictly for the purpose of providing Services and managing Our business (e.g., registering you for training, communicationing with you, processing your payment when applicable, tracking your attendance to trainings for the purpose of certification). In most instances, the data we obtain from you comes from the third-party services We utilize. These third-parties include the host of Our website, the systems used to manage registration, payment portals, email accounts used to communicate with you, applications used to conduct market research and make service improvement, and the platforms we use to host and conduct virtual training sessions).
Our reasons for collecting this data include:
Any data that We collect is managed in a way that fulfils Our legitimate interests and in a way which is reasonable for you to expect as part of Our business operations while not materially impacting on your rights and freedoms.
The type of data We collect, store, and use depends on the type of Services and/or interaction you select. However, please be advised that We offer and provide Our Services through third parties (namely, Google/Gmail, MailChimp, GoToWebinar, Zoom, Survey Monkey, Facebook, Amazon, Kajabi, Hostinger, and GitHub). In general, We collect, store, and use the following types of personal information as a first party (C-SEP):
Before disclosing another's personal information to us, you must obtain that person’s consent for both the disclosure and for Our processing of that data in accordance with this policy.
The website host utilized by C-SEP (Hostinger) tracks visitors (their location, IP address) for the purposes of platform security and usage statistics. C-SEP, however, does not collect, monitor, or share visitor usage with others. Your privacy settings can be adjusted using privacy controls on the website, as well as those on your internet browser. We provide advice below for managing cookies in your browser.
C-SEP collects and uses personal information submitted to Us through emails, forms, or links available on Our website (e.g., Webform, registration forms). We use this information to provide you with the best possible experience and Services (for example, to correspond with you; to register you for an event; to process payment; to provide a Service; to verify your attendance to Our training; to prevent fraud). Our services and support are managed by and integrated into other third-party technologies (as outlined herein). To this end, We may use your personal information for the following:
When you submit or We collect any personal information from you, C-SEP will only use this data for the purposes specified in this policy and according to your legitimate interest. For instance, if a visitor completes a webform to register for an upcoming webinar, the information they submit will only be used to register that individual for that particular webinar. The information will likewise be used to process any associated payments, to issue certification, and maintain records of attendance. All records and data associated with this provision of Services will only be kept for as long as necessary to provide and process the Services requested.
The following table summarizes the data collected through your interaction with Us and the reasons this data is collected and used by Us.
| Data Type | Puropose |
|---|---|
| Registration information; Course and training information (and associated certification); Purchase information (e.g., payment type); Customer services and inquiry information; Activity and usage information | Provide you any products or services you requested, or another requests on your behalf. To facilitate purchases you make and manage payments. To provide documentation for such services/products. For the purposes of sales, promotion, and accounting. To ensure the quality and security of Our services; prevent fraud; and protect Our legal rights and the rights of others. |
| Customer service; Sales and payment; Registration | Personal communications with you reguarding questions and/or products/services We provide. For the purposes of sales, promotion, and accounting. To ensure the quality and security of Our services; prevent fraud; and protect Our legal rights and the rights of others. |
| Registration and contact information; Course and training registration and attendance; Payment for products or services; Video, images and audio recording; Customer service data | To provide products/services. To ensure the safety and security of Our platforms. To fulfill Our legal obligation and protect Our interest and the interest of others. |
| Registration and contact information; Course and training registration and attendance; Customer service information; Activity usage | Sending newsletters and offers; Sales, promotion, and accounting; Processing payment for products and services; Providing certification of attendance |
| Activity usage data | Operate and develop Our platforms and services; Identify ways to improve the security and quality of Our platforms and services; Secure Our services and platforms |
| Customer service; Sales and payment; Registration; Activity usage | Manage fraudulent behavior and criminal activity; To monitor the security and esure the quality of Our platforms and products/services |
If you provide Us with your name and email address by contacting Us or registering for a free or paid (online) training, We will only use that data in accordance with the license you grant to us. We may share your personal data with team members who help deliver Our Services. Depending on the Service provided, We may also be required to share user personal data with academic institutions, instructors, and/or employers - for instance when a district pays for you to attend a training. Such information is only shared when that third-party has a legitimate and legal interest in having access to your information.
If you (pre-)register for and/or attend a C-SEP webinar, your data will be collected and used for the express purpose of providing Services to you for that particular webinar. C-SEP will only use this data for the purposes of processing and ensuring access to this particular Service. We will not use the data in any other manner (e.g., to promote other Services). We do not share this data with third parties beyond those identified previously. However, individuals that register to attend events and trainings on off-site platforms, such as Kajabi, GoToWebinars, or Zoom, may have their data collected by these third parties. C-SEP On-Demand courses are hosted on and managed through Kajabi. Regstration, attendance, and certification occur on this third party platform. C-SEP is not responsible for how these platforms manage your data. Please see the respective links below to learn more about individual third-party privacy policies.
The promotional material and general emails that We send are managed through third party entities. More specifically, We use Hostinger Mail, Gmail and MailChimp, and these entities are responsible for security and privacy of the data collected therein. We do not share or sell contact lists.
While exercising our legitimate business interest, we only contact individuals that have: 1) reached out directly to Us via email to make an inquiry; 2) registered for or inquired about a free or paid resources/training via email or using a registration system we manage; 3) have specifically requested/registered to receive the C-SEP Newsletter.
Visitors who participate in surveys hosted by C-SEP, or those individuals that contact Us via email through Our message Webform or via their personal email account will be interacting with Us through a third party (Hostinger Mail, Google/Gmail). We respond to these and delete the interaction as soon as the reason for the interaction has been addressed.
Only individuals that have register to receive the C-SEP newsletter and/or promotional information will be contacted for this purpose through MailChimp. Registration can be withdrawn at any time. Simply contact Us directly and request to be removed from the mailing list or click on the link to unsubscribe. The "unsubscribe" link is always included on MailChimp correspondence.
Except as provided in this policy, We will not/do not provide your personal information to third parties beyond those incorporated into Our business and service delivery structure. We will not, without your express consent, supply or sell your personal information to any third party.
We may disclose your personal information to any of Our employees, officers, professional advisers as reasonably necessary for the purposes set out in this policy. We may also share your personal data with regulators, law enforcement, courts, with Our professional advisors, or with other third parties that provide assistance for Our services.
We also work closely with employers and educational institutions that make Our Service available to their staff. In this frame, we may share your data with an employer/educational institution upon request (e.g., to confirm your completion of a training when they have covered the cost of your attendance). We may also share you data in such instance to process payment, monitor usage/progress, handle misconduct or criminal activity, and to safeguard Our Services/resources/interest. At the same time, your employer or someone acting on your behalf may share your personal details with us, for instance when they register you for a product or service We provide. Regardless of how We obtain your data (through you or through a third party acting on your behalf) the policy as described herein applies.
Finally, We may disclose your personal information on the following legal conditions:
Information that We collect may be stored, processed in, and transferred between any of the countries in which We operate in order to enable Us to use the information in accordance with this policy. Some of Our staff work outside of the United States. This means your personal data may be processed outside of the country in which you live. All information that We collect, to the best of Our knowledge, is stored in the United States and/or in Europe depending on the location of Our team members. We adhere to the relevant US and European requirements.
This section sets out Our data retention policies and procedure, which are designed to help ensure that We comply with Our legal obligations regarding the retention and deletion of personal information. Personal information that We process for any purpose is not kept for longer than is necessary. Without prejudice, We manage and delete personal data falling within the categories set out below, at the date/time set out below:
| Method of Aquisition | Data Type | Management and Timeframe |
|---|---|---|
| General Email or Webform corrispondence | Personal details (name, email, etc); Registration information; Course and training information (and associated certification); Customer services and inquiry information; Activity and usage information; Recommendations and complaints; | General corrispondence are deleted immediately upon the time for which this data is no longer necessary. More specifically, after a query has been addressed or Services provided, all related personal email interaction is deleted. |
| Business transactions/Service-related electronic correspondence | Personal details (name, email, etc); Registration information; Course and training information; Payment and Sales data; | Business transactions that occur via email are kept for one year, then deleted. However, payment data (e.g., copies of Purchase Orders, Invoices) are maintained for up to ten years to meet Our business and tax obligations under US law. |
| Course registration and attendance | Personal details (name, email, etc); Registration information; Course/training title and date; Payment type and amount to attend (when applicable); Customer service data associated with the registration | Attendance and qualifications in (virtual) training are retained for up to five years. This data is kept for this period to certify attendance and to generate certificates after-the-fact in the event that a new certificate needs to be issued. Copies of individual certificates are not maintained, but a list of courses and their respective attendees are kept for up to five years. |
| Course/Training recordings | Audio or video of a training/course/event. | In general, recordings of training events are maintained for no more than 10 years. In most instances, however, these are deleted within six months of their recording. |
| Requests to Unsubscribe from the C-SEP newsletter | Personal details (name, email, etc); Activity and usage information | Individuals that request to no longer receive the C-SEP newsletter by using the "unsubscribe" link incorporated into all MailChimp correspondence are removed instantly and automatically. By comparison, those that make this request via email or webform are deleted once Our staff processes the written request. After manually deleting the name from the newsletter mailing list, the staff memeber will delete the email request as well. |
We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. We store all the personal information you provide Us (your name and email address) on Our secure (password- and firewall-protected) servers operated by Hostinger Mail, Gmail, Google Drive, MailChimp, GoToWebinar, Zoom, Kajabi. Nonetheless, the transmission of information over the internet via email and message forms is inherently insecure, and We cannot guarantee the security of data sent in this manner.
Our website and training services do not cater to and are not targeted at visitors/users who are children or minors (defined here as under the age of 18). Nonetheless, if you are a parent or guardian of a child or minor and you suspect that We have unknowingly/unwillingly acquired data on your child, please reach out to Us via email or the webform. We will delete and purge any data associated with your child upon your written request.
Our profession, nonetheless, sometimes requires Us to deal with Children and Minors either directly or indirectly since some of Our Services are delivered directly to and on behalf of schools, academic institutions, and professionals that work with children and minors. In these scenarios, any student information shared with Us in training falls under the responsibility of the individual/schools We train. It is therefore the school that has control over and responsibility for any personal data introduced in trainings. Participants should act in accordance with their school's privacy policy.
To ensure student anonymity, both in public and private interactions (e.g., in a training discussion; email inquiry), We ask that a child/minor's identity always be masked to ensure privacy. This includes masking, changing, and/or eliminating first and last names, student ID numbers, and dates of birth.
Any information presented by C-SEP in our training courses/resources is always carefully masked to ensure anonymity and privacy, regardless of the individual's age.
Your rights concerning personal data vary depending on the country you reside in. In general, everyone has a right to access their own data, to correct inaccurate data, to object to or request restriction of Our processing, to request deletion of data, and/or to request that We transfer your data to another location. You also have the right to complain to a local supervisory authority. However, should you need to lodge a complaint, We would appreciate being given the chance to deal with your concerns before you approach a supervisory authority.
You also have a right to opt-out of marketing communications We send at any time. You can exercise this right by clicking on the “unsubscribe” link in the marketing e-mails We send you, or you can contact Us via email and request to unsubscribe. We do request that you use the same email address that is registered when opting out to ensure that we "unsubscribe" the correct individual.
We utilize third parties Services to manage and deliver Our Services to you. We have no control over, and are not responsible for, the privacy policies and practices of third parties. These third parties, for instance, may track visitors and collect data for their own purposes of targeted advertising and profiling when an individual utilizes their technology to provide Our services.
The third parties We use to conduct Our business include the following:
To access the privacy policy of the third-party services listed above, We recommend the following links (Please keep in mind that these links are subject to change beyond our control):
Please let Us know if the personal information that We hold about you (name and email address) needs to be corrected or updated.
Our website uses cookies. We use cookies to make Our websites more user-friendly. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. You can find more general information about cookies at: www.allaboutcookies.org.
Generally, Our cookies don't store sensitive or personally identifiable information such as your name and address or credit card details. Nonetheless, cookies may be either “persistent” or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; by comparison, a session cookie will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that We store about you may be linked to the information stored in and obtained from cookies.
The names of the cookies that We use on Our website, and the purposes for which they are used, are set out below:
Third-party websites will have their own privacy and cookie policies which C-SEP cannot control. Please check the third-party websites for more information about their cookies and how to manage them.
Note: Blocking all cookies may have a negative impact upon the functionality of many websites. If you block cookies, you may not be able to use all the features available on Our website.
Note: Deleting cookies may have a negative impact on the functionality of many websites. It may also delete your preferred settings and can cause websites to load slowly.
We may update this policy periodically. For complete transparency, We print the date of the latest version at the top of this page. Please review this page regularly to become aware of any changes.